A good receptionist does far more than answer the phone. Juni only does the phone part, but it does it at any hour, in 19 languages, and books straight into your calendar. Here's how to decide, or how to combine them.
Plans from $59/month.
Free 7-day trial with 15 minutes of calls. No card needed.
A person and an AI are good at different things. This is the honest split.
| What matters | JuniVoice | Hired receptionist |
|---|---|---|
| Coverage | 24/7, including nights, weekends and holidays | Their working hours, plus breaks, sick days and vacation to cover |
| Busy moments | Answers while you and your staff are with customers | Can miss calls while helping a walk-in or on another call |
| In-person work | None: phone only | Greets walk-ins, handles paperwork, payments and the front desk |
| Judgment and relationships | Follows your info; anything unusual becomes a message for you | Reads the room, builds relationships, handles the unexpected |
| Languages | 19 languages on every plan | The languages they speak |
| Records | Every call summarized, recorded and transcribed | Notes as they find time |
| Getting started | About five minutes of setup; teach it in sentences | Hiring, onboarding and training |
| Cost structure | A monthly plan from $59, with included minutes | Wages plus payroll taxes, benefits and time to hire and train |
| Turnover | Your setup stays as you left it | When they leave, you hire and train again |
Receptionist pay varies by city and experience, so we don't quote a figure.
Juni can be your receptionist's backup: it takes the overflow and the after-hours calls, and passes callers to your cell when they ask for you. Your team members can see every call in the app, and every plan includes 2 users.
Whether you hire or not, count what unanswered calls cost you today:
Missed calls a month × share that would have booked × value of one customer
We don't publish industry averages because yours is the only number that matters. For scale: the Lite plan is $59 a month. If answering the phone wins you one extra customer a month worth more than that, it has paid for itself.
For typical pay where you are, see the U.S. Bureau of Labor Statistics Occupational Outlook Handbook: Receptionists.
Every plan includes everything on this page. Plans differ only by how many minutes of calls are included each month.
Free 7-day trial with 15 minutes of calls. No card needed.
For the phone, often yes; for the front desk, no. Juni answers, books and takes messages at any hour, but it can't greet walk-ins or handle paperwork. Many businesses use Juni for calls and keep people for in-person work.
It depends on where you are. Check local pay (the U.S. Bureau of Labor Statistics publishes typical figures), then add payroll taxes, benefits and coverage for breaks and time off. JuniVoice plans start at $59 a month.
Juni can ring your cell when a caller asks for you, during the hours you choose, introducing the caller first. If you don't pick up, Juni takes a message.
Yes. Invite them as a team member: they see calls and messages in the app, call people back and mark messages done. Every plan includes 2 users.
Keep Juni for after hours and busy moments, or cancel anytime. There's no long contract on monthly plans.
Setup takes about five minutes. Try it free on your own line: 7 days and 15 minutes of calls, no card needed.
Plans from $59/month. Free 7-day trial with 15 minutes of calls. No card needed.