Comparison

AI receptionist vs voicemail.

Voicemail records a message and waits for you. Juni answers the question, books the appointment and tells you what happened. If your phone rarely rings, voicemail may be all you need; if it rings while your hands are busy, read on.

Plans from $59/month.

Free 7-day trial with 15 minutes of calls. No card needed.

At a glance

What the caller gets, and what you get, in each case.

What mattersJuniVoiceVoicemail
The caller hearsA natural voice that answers and helpsYour greeting and a beep
QuestionsAnswered from your hours, prices and FAQsWait for your call back
BookingBooked into an open time during the callOnly after you call back and reach them
Callers who won't leave a messageStill get an answer; Juni takes their number when neededHang up, and you may only see a missed number
What you getA summary with the next step, the recording and the transcriptAn audio message to listen to
Languages19 languages, switching with the callerWhatever your greeting says
SpamKnown spam blocked and never billedRobocalls fill your mailbox
CostFrom $59 a month; 7-day free trialUsually included with your phone plan

Voicemail costs nothing extra. The question is what the calls it doesn't convert are worth.

Voicemail is enough if

  • You get a few calls a week and can always call back the same day.
  • Your callers already know you and happily leave messages.
  • Nobody books by phone, and there are no common questions to answer.

Juni is worth it if

  • You miss calls while working with customers, driving or after hours.
  • Callers ask the same questions (hours, prices, availability) all day.
  • New customers call to book, and a call back hours later is often too late.

Keep your number either way

You don't have to give anything up. Forward your existing number to Juni, and switch the forwarding off whenever you want your voicemail back.

What is a missed call worth to you?

A voicemail that never gets left is a missed customer you never hear about. Work out what that's worth with your own numbers:

  1. Look at your phone's call log for one normal week and count the calls nobody answered.
  2. Estimate how many of those callers would have booked, bought or hired you. Only you know this number.
  3. Multiply by what an average new customer or job is worth to you.

Missed calls a month × share that would have booked × value of one customer

We don't publish industry averages because yours is the only number that matters. For scale: the Lite plan is $59 a month. If answering the phone wins you one extra customer a month worth more than that, it has paid for itself.

What it costs

Every plan includes everything on this page. Plans differ only by how many minutes of calls are included each month.

Free 7-day trial with 15 minutes of calls. No card needed.

Questions owners ask

Isn't voicemail good enough for a small business?

For some, yes: if calls are rare and callers know you, voicemail works. If new customers call to book while you're busy, an answer now beats a call back later.

Can Juni take a message like voicemail does?

Yes, and a better one: Juni asks for the name, number and reason, reads the email back, and gives you a written summary with the recording and transcript.

What happens to my existing voicemail?

When your number forwards to Juni, Juni answers instead of voicemail. Turn forwarding off and your voicemail works as before.

Can I listen to the call afterwards?

Yes. Every call has its recording and a full transcript in the app, unless you turned recording off for that line.

What does it cost compared with voicemail?

Voicemail is usually free with your phone plan. JuniVoice starts at $59 a month with 100 minutes, and the first 7 days (up to 15 minutes) are free with no card.

Replace the beep with an answer.

Setup takes about five minutes. Try it free on your own line: 7 days and 15 minutes of calls, no card needed.

Plans from $59/month. Free 7-day trial with 15 minutes of calls. No card needed.