Account and billing

Delete your account

You can ask us to delete your account and its data at any time. Nothing is deleted until we confirm the request with the account's email.

Where: Settings, Account, Delete account, or the form at getjunivoice.com/delete-account.

Steps

  1. In the app, open Settings and, under Account, tap Delete account. Without the app, use the account deletion form, email [email protected] from the account's email, or call (970) 598-2842.
  2. We email the address on the account to confirm. Reply from that address.
  3. We cancel any plan and email the owner a copy of the account's data.
  4. Within 30 days we delete the account and workspace data: calls, recordings, transcripts, customers, bookings, settings and team logins.
  5. We email you when it's done.

Good to know

  • Billing records are kept as tax and accounting law requires.
  • You can also delete a single call at any time instead of the whole account.
  • The privacy notice explains exactly what is kept and for how long.

Checked against the JuniVoice app on October 30, 2026. Menu names may change slightly; tell us if something doesn't match.