Bookings

See, move or cancel bookings

Bookings from Juni, from your booking page and from you all go into one calendar. The Bookings list shows them by day.

Where: Booking page, Bookings; the full calendar is under Calendar.

Steps

  1. Open Booking page and tap Bookings.
  2. Switch between Upcoming and Past. Each booking shows the customer, the service, the time and who booked it: Juni, Online or You.
  3. Tap a booking to move or cancel it. The customer is told.
  4. For a week view, open Calendar. It's your workspace calendar, where you can also add appointments yourself.
  5. When a caller asks Juni to change a booking and no time fits, the call is marked "Needs you"; find it on Home or under Messages.
The Bookings list with upcoming appointments for three days and who booked each one, sample data
Real screen from the JuniVoice app, sample data.

Good to know

  • Appointments you add yourself block that time for Juni and the booking page too.
  • Customers can also move or cancel with the link in their confirmation email.

Checked against the JuniVoice app on October 30, 2026. Menu names may change slightly; tell us if something doesn't match.